Integrated Communications & Distribution
16 Yazaki Way Carrum Downs, VIC, 3201
Regular Trading hours
Monday – Friday: 9.00am – 5.00pm
Phone: 1300 867 745
Friday 21st Dec – Tuesday 1st January: Closed
Wednesday 2nd January: Open
Eftpos & Credit Card sales ONLY (Visa/Mastercard)
This is a dispatch facility.
NO CASH SALES
All Products in the Toppik, Couvre and Fullmore range are stocked in all colours at this facility.
All orders are sent in discreet packaging. Toppik uses Australia Post for all deliveries. It is recommended to provide a work address for delivery if no one is to be at home during business hours. If you are not at the specified delivery address to receive the parcel, a card will be left so you can pick it up from your closest post office, if you are getting receipted delivery.
Sometimes cards get accidentally discarded, so if you believe your parcel should have arrived, check with your local post office first.
Shipping costs for all products (Except Toppik Hair Thickener & Root Volumising Spray) are as follows.
Spend up to $59.99.
- Regular Post $4.99 – Allow 5 - 7 Business Days
- Express Post $11.99* – Allow 1 - 3 Business Days
Spend more than $60
- Regular Post Free – Allow 5 - 7 Business Days
- Express Post $6.99* – Allow 1-3 Business Days
- All orders in excess of $100 will be sent 'Receipted Delivery' and will require a signature upon delivery.
- Orders placed before 2pm AEST will be sent that day via the postage service you selected.
- All orders placed after 2pm AEST will be processed and sent next business day.
- If you have purchased Toppik Hair Thickener or Root Volumising Spray, there is a $15 shipping fee as the item is an aerosol can and must be delivered by road courier.
Toppik cannot guarantee that Australia Post will meet their published delivery times, even for Express Post for every order. Therefore, we are unable to guarantee that the Express Post service provided by Australia Post is a next day service. We aim to dispatch all orders received before 2pm (Monday to Friday) the same day, however at times some orders do not arrive in the published delivery window, which is out of Toppik Australia's control. We appreciate your understanding in the event this occurs as we aim to provide customers with the fastest delivery times.
Regular postage (via Australia Post):
- Melbourne, Sydney, Brisbane, Adelaide, Gold Coast: Allow 2-5 business days
- Country Victoria: Allow 3-5 days
- Perth, Regional NSW: Allow 4-7 business days
- Regional WA/NT: Allow 5-14 business days
Express postage (via Australia Post):
- Melbourne Metro: Allow 1-2 working days
- All other areas: Allow 1-3 working days
Try any product risk free. If you don’t think an item is as effective as we’ve said it would be simply return the container, even if it’s been used within 30 days of receipt of your order and we’ll refund the purchase price, no questions asked.
Have you had any problems with your Order’s or would you like to compliment the service you have received? If so, email us at firstname.lastname@example.org
If you wish to return your product, simply call us within 30 days of receiving your shipment at 1300 867 745. Shipping charges are not refundable. Other conditions may apply. Please contact us on 1300 867 745.
Toppik Australia is the exclusive Australian distributor of Toppik. Currently Toppik is distributed in retail outlets including Priceline and selected hair and beauty salons throughout Australia. If you wish to express your interest in stocking Toppik and becoming a trade customer, please call 1300 867 745 and press option 2 or 0419 303 666.